CLIENT INQUIRIES
How do I track my order?
Once your acquisition ships, we will send you an encrypted email with a tracking reference and a direct link to the logistics provider's portal.
Do you offer Cash on Delivery (COD)?
Yes, we provide Cash on Delivery options across all major urban centers nationwide.
What is your return policy?
We process returns and exchanges within 14 days of delivery. Pieces must remain unworn with all archival tags intact. Please refer to our Returns portal for full details.
How do I find my size?
Each piece features a dedicated sizing reference. If you are between measurements, we recommend sizing up for a more structural, relaxed drape.
Can I modify my order?
We execute fulfillments rapidly. Should you need to modify an order, contact our concierge at support@kairoxclothing.com within one hour of placement, and we will accommodate your request if possible.